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Airbnb

A collection of 2 posts
Millennials and Gen Z Prioritize Experiences as Industry Offers VIP Access — Static01.nyt.com
Business

Millennials and Gen Z Prioritize Experiences as Industry Offers VIP Access

Travelers, particularly millennials and Generation Z, are planning trips around experiences, and airlines, banks and hotels are responding with offerings such as concerts, dinners and V.I.P. events. Credit cards are aiming to attract travelers with once‑in‑a‑lifetime experiences, including exclusive concerts, dinners cooked by star chefs,
21 Jan 2026 1 min read
Anna Tims publishes 2025 dishonours list for worst customer service failures — I.guim.co.uk
Business

Anna Tims publishes 2025 dishonours list for worst customer service failures

Anna Tims, the Guardian's consumer champion, published her 2025 "dishonours" list highlighting companies and public bodies she says delivered poor customer service this year. Tims catalogued recurring problems across sectors: energy firms with billing and phantom account dramas, insurers that stall on claims, and travel and
12 Jan 2026 1 min read
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